Open positions
Technical Support Technician
Join our team! Vita Lansworth, an entity of Lansworth Enterprise Solutions, based in Coon Rapids, MN is seeking a Technical Support Technician. As a distributor of self-serve financial equipment and cash management solutions to a unique channel of solution dealers throughout the United States, our technical service support is expanding. We are adding to staff and have an opening for a Technical Support Technician with a focus on CIMA Teller Cash Recycler solutions.
Responsibilities/duties include, but not limited to:
- Willingness to learn hardware and service-related programs for supported product lines – CIMA Teller Cash Recyclers, CPI Coin Dispensers and Recyclers.
- Deliver technical/customer support for sales staff, technician support, as well as end user when necessary.
- Assist with warehouse inventory management including filling parts orders, preparing shipments of parts and inventory items. Receiving parts shipments and scheduling inbound/outbound freight shipments.
- Work with Lansworth colleagues to create best practices for our company and our customers.
- Assist with hardware/software installations.
- Assist with Lansworth-hosted events, industry tradeshow set-up and tear-down.
- Future responsibilities may include assisting with TCR technician training classes for companies/technicians who support our product lines.
- Ability to learn and support new products and solution offerings.
Skills for Preferred Candidate:
- College education preferred, High school education a must.
- Previous experience or knowledge in the financial and/or retail sector.
- Software installation and programming experience. (Windows and Excel experience helpful).
- Self-motivated, positive attitude and good interpersonal communication for support roles.
- Troubleshooting skills and mechanical ability working with tools is a plus!
Normal business hours at our Coon Rapids headquarters are 8:00 am-4:30 pm M-F. Occasional travel and hours depending upon technical support requirements.
Starting wage dependent on experience level of the applicant. Lansworth offers full-time employees competitive wages, benefits package, including 401k, and profit sharing.
To apply, please send a copy of your resume to [email protected] with the subject line: Tech Support Technician.