Wayne County Treasurer’s Office Reaps Benefits of Rolled Storage Module Technology By Deploying Eight (8) CIMA Teller Cash Recyclers

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Wayne County Treasurer’s Office Reaps Benefits of Rolled Storage Module Technology By Deploying Eight (8) CIMA Teller Cash Recyclers

MINNEAPOLIS, MN [March 31, 2022]

Vita Lansworth is pleased to announce the sale and installation of eight (8) CIMA Teller Cash Recyclers at the Wayne County Treasurer’s Office (WCTO) in Detroit, Michigan.

The county government office was seeking to replace outdated competitor cash dispensers, as well as a replacement of recently installed competitor TCR’s that caused a costly workflow issue to their end-of-day settlement process.

WCTO sought out the CIMA rolled storage module technology for the ability to settle exactly down to the dollar. With no overflow or reject bin, notes are deposited, counted, withdrawn, or plainly rejected. WCTO was looking to replace their existing solution due to a “diverter” function that would reject imperfect bank notes to a separate bin, so the rejected notes are not dispensed as change to customers. Dealing with rejected bank notes and having to replace the diverted bills at the end of the day, was a timely and costly process that did not work for their operation.

WCTO had a long-term partnership with AvivaTech (formerly Benchmark Technology Group) utilizing their CashWare cash automation software and wanted to maintain the efficiencies and consistency for their cashiers. CIMA Teller Cash Recyclers are certified to operate on the CashWare platform which made the hardware an ideal solution as their cashiers would not have to learn a new system.

After a comparison of CIMA models and successful deployment of a demo unit, WCTO management made the decision to purchase 8 CIMA TCR unit’s which included seven (7) of the AST7016’s and one (1) AST70000-NT5. The 7016/7000’s were selected as WCTO preferred a solution that did not capture internally rejected bank notes. Management was sold on the track record and dependability of CIMA machines. Tom Oden, President of Vita Lansworth stated, “County and local government are subject to many of the same cash handling challenges financial institutions face to improve efficiency and security, as well as reducing labor costs. We are excited the CIMA solution was able to resolve the process issues Wayne County faced with a competitor solution and look forward to building the CIMA footprint in the government sector.”

Vita Lansworth’s CIMA Service and Technical Expert, Marcus Bauer, oversaw the onsite installation and bring live of each unit. “Lansworth provided first class service. The Lansworth team supervised the installation and did not leave until the process was complete,” stated Carl Stafford, Interim Deputy Treasurer – Financial Services, Office of Wayne Country Treasurer.

Stafford also added, “The machines function great, and have not disappointed WCTO, plus our cashiers enjoy using them.” WCTO has experienced a substantial decrease in overtime expense attributed to not having to deal with the diverted bills, resulting in reduced labor costs. Added Stafford, “It is very rare that anything goes wrong with the CashWare software. Complex customization to software was necessary, and it works well for our operation.”

WCTO has 15 cashier stations and 8 TCR’s. One of the functions of WCTO is to collect delinquent taxes on behalf of 43 municipalities within Wayne County, Michigan. During high volume periods, WCTO services 500-700 taxpayers per day and over 1,500 separate transactions. WCTO accepts cash, checks and credit cards.

About Wayne County Treasurer’s Office

The Wayne County Treasurer’s Office, a department within Wayne County, is committed to providing superior customer service and increasing returns on financial investments while embracing new technologies. We strive to reduce delinquencies and prevent foreclosures of owner-occupied homes for the stabilization of neighborhoods. Wayne County Treasurer’s Office staff, along with community partners, will educate and empower taxpayers while treating everyone with dignity and respect. https://www.waynecounty.com/elected/treasurer/

About Vita Lansworth

Vita Lansworth, an entity of Lansworth Enterprise Solutions, is an Authorized Distributor and Reseller for CIMA Teller Cash Recyclers, CPI’s CLS Coin Recycler and Coin Dispenser, as well as Entrust’s Financial Instant Issuance solution. We offer physical and digital financial solutions to the banking market through a unique channel of Business Partners, as well as direct sales. Our business philosophy is to provide the highest level of service and response as a distributor in the reseller channel space. For more information, visit www.lansworth.com

About CIMA Cash Handling America

CIMA is a world-leading manufacturer of cash handling solutions for Banking, Retail and Gaming/Hospitality. Based in Italy with a US subsidiary office based in Houston, Texas, CIMA supplies solutions to a network of partners that help businesses reduce the cost of managing cash. For more information, visit www.cima-america.com.

About Avivatech

Avivatech delivers a comprehensive solution of the best products, training resources, and dedicated support technicians for cash automation and check automation management for banking and retail environments. We help our clients advance and achieve their goals through our adaptive custom solutions and services. avivatech.com

 

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Media Inquiries:

Carrie Koski

Vita Lansworth

Director of Marketing & Creative Operations

[email protected]

920-737-6950

Vita Lansworth delivers best-in-class CIMA Teller Cash Recyclers to Commonwealth of the Bahamas

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Four CIMA Teller Cash Recyclers successfully deployed

MINNEAPOLIS, MN [June 15, 2021] – Vita Lansworth, an entity of Lansworth Enterprise Solutions, has entered into partnership to distribute CIMA Teller Cash Recyclers to the Commonwealth of the Bahamas.

In an effort to bring greater teller efficiencies to their banking sector, a Bahamian-owned business sought out the CIMA Teller Cash Recycler as a proven and affordable solution.  Entering into a partnership with Vita Lansworth has provided the opportunity to bring the CIMA product line into the country, where CIMA had no prior footprint.

Around the world, CIMA TCR’s make the process of depositing and withdrawing cash at a bank teller simple and fast.  To ensure a successful implementation, a new currency template was built for the Bahamian dollar (BSD) at the CIMA Cash Handling headquarters in Mirandola, Italy.  As part of the implementation, Vita Lansworth’s Technical Support Engineer, delivered on-site service technician training and bring live support.

“This project was a fantastic example of true collaboration between Vita Lansworth, CIMA Italy, and CIMA America to deliver a cost-effective cash handling solution to the Commonwealth of the Bahamas.  I am delighted by the teamwork and to have a mutual customer in the Bahamas now.  This adds to our long list of countries where our cash handling solutions are deployed,” said Vik Devjee, Vice President of CIMA America.  “We are excited to have built this partnership, and look forward to working with the team to continue to grow the CIMA footprint in the Bahamas banking sector,” said Tom Oden, President of Vita Lansworth.

 

About Vita Lansworth

Vita Lansworth, an entity of Lansworth Enterprise Solutions, is an Authorized Distributor and Reseller for CIMA Teller Cash Recyclers, CPI’s CLS Coin Recycler and Coin Dispenser, as well as Entrust’s Financial Instant Issuance solution. We offer physical and digital financial solutions to

the banking market through a unique channel of Business Partners, as well as direct sales. Our business philosophy is to provide the highest level of service and response as a distributor in the reseller channel space.  Learn more at our supplier showcase on www.atmmarketplace.com.

 

About CIMA Cash Handling

CIMA is a world-leading manufacturer of cash handling solutions for Banking, Retail and

Gaming/Hospitality.  Based in Italy with a US subsidiary office based in Houston, Texas, CIMA supplies solutions to a network of partners that help businesses reduce the cost of managing cash.  For more information, visit www.cima-america.com.

 

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Media Inquiries:

Carrie Koski

Vita Lansworth

Director of Marketing & Creative Operations

[email protected]

920-737-6950

1166 Federal Credit Union Deploys First U.S. Install of CIMA CashUp Software with AST7000-NT5 Teller Cash Recycler

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Successful sale and installation completed by Shields Business Solutions in partnership with Vita Lansworth, U.S. Distributor for CIMA Teller Cash Recyclers

August 31, 2020 – Vita Lansworth is pleased to announce the sale and installation, and first U.S. deployment of the CIMA CashUp software at 1166 Federal Credit Union (1166 FCU) of Swedesboro, NJ.

This program application was designed to provide transactional interaction in a stand-alone environment for CIMA Teller Cash Recyclers. 1166 FCU purchased the fit-for-purpose, AST7000-NT5 for greater teller efficiencies and branch security in their newly designed Café Main Office Branch, but received more benefit than anticipated with the onset of COVID-19.

1166 FCU tends to consider themselves a bit “old school.” Just as the COVID pandemic started to gain momentum in March 2020, they realized their credit union had made a wise decision. They purchased and installed a CIMA AST7000-NT5 TCR.

“We simply love our CIMA TCR, I wish we would’ve had it 20 years ago,” said Annemarie Shinn, CEO for 1166 FCU.  “Just as COVID hit, our TCR was installed and ready for operation.  It has helped to keep our staff from handling cash, keeping transactions very clean. Our members love it.  Our staff loves it.  It truly has been a godsend.”

1166 FCU made the decision to deploy CIMA’s CashUp software solution to run their AST7000-NT5. This cost-effective software was designed to run all the necessary transactions for day-to-day, including daily balancing, in a stand-alone environment performed on a PC.  According to Shinn, “The software is very easy to work.  Being the first install in the U.S., we received fabulous support to adapt to our teller platform from Vita Lansworth’s Service and Support Engineer, Marcus Bauer, as well as the team from CIMA Italy.  We’ve had no jams, and no hardware errors. We literally have not had to open the lid.”

Shinn also stated, “I did a lot of research trying to find the right Teller Cash Recycler.  As a member of the CrossStates Credit Union Association, I talked to a lot of credit unions.  It seemed several institutions told me they are using outdated machines and simply were not able to find affordable replacements. While some had them, I learned many organizations were still looking for them.  John McKinley of Shields Business Solutions, a Vita Lansworth partner, directed me to the CIMA TCR, and this unit has made our operation a whole lot better.”

 

About CashUp

New to the U.S. market, CIMA’s CashUp software will support any CIMA TCR configuration, including the new AST9000.  This software application was designed to provide transaction interaction in a stand-alone environment and can be easily adapted to individual teller platforms.

The software features:

  • Cash operations –Deposit, withdrawal, exchange, empty rolls, counting notes, move to bag, bag collection
  • Accounting management – Shared cash, Separated cash
  • Security – Delayed operations, alarm integration based on events, operating time bands
  • User management – Role base access control
  • Problem resolution – Display problem area, suggested resolution

 

About Vita Lansworth

Vita Lansworth, an entity of Lansworth Enterprise Solutions, is the U.S. Distributor for CIMA Teller Cash Recyclers for the banking and financial market, as well as Distributor and Reseller for CPI’s CLS Coin Recycler, Single & Dual Dispense Coin Dispenser, and Entrust Datacard’s Financial Instant Issuance solution. We offer physical and digital financial solutions to the community bank market through a unique channel of Business Partners, as well as direct sales. Our business philosophy is to provide the highest level of service and response in the reseller channel space. For more information on CIMA Teller Cash Recyclers or CashUp software, please contact [email protected].

 

About 1166 Federal Credit Union

Based in Swedesboro, NJ, 1166 Federal Credit Union is a paragon for financial services.  Open since 1936, the credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, primarily serving New Jersey petroleum refining employees and family members. Learn more at www.1166fcu.org.

 

About Shields Business Solutions

Based in Moorestown, NJ, Shields Business Solutions is a full-service ATM vendor, equipped to meet all your cash-in-transit needs.  Built upon the foundation of technical services with the addition of a suite of armored car security services, Shields Business Solutions is your single source solution for the sales and service of financial equipment to meet the needs of today’s financial institutions. Learn more at www.shieldsbusinesssolutions.com.

 

About CIMA

CIMA is a global manufacturer of cash handling solutions that help businesses significantly reduce the cost of managing cash. We supply a broad range of smart safes, back office/front of store recycling systems and software for Banking/Financial, Retail, Hospitality, and Gaming. At CIMA, we believe that ANY size business can reap the benefits of cash automation.

 

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Media Inquiries:

Carrie Koski

Vita Lansworth

Director of Marketing & Creative Operations

[email protected]

920-737-6950